Terms and Conditions
Condition of Use of Products
At Diode Dynamics, we strive to bring you the best products that have been tried and tested for safe operation. We design our products to be safe and to last a lifetime. Unfortunately, with any item, there is a very small chance problems will arise. Therefore, we must issue this Terms and Conditions of Use.
Under no circumstances shall Diode Dynamics, L.L.C. (DD), and/or its agents, owners, or employees, be liable for any direct, indirect, punitive, incidental, special, or consequential damages that result from, or arise out of the use of, or inability to use, the information contained on or received through use of this site, or any services or products received, issued, or sold by DD through this site or any means of transferrence. DD shall under no circumstances be held liable for any denial of warranty service by the automobile manufacturer, dealer, or any separate waranty issuer. The issuee of the warranty carries responsibility for any and all denial of warranty service or damage to vehicle, even if the denial or damage is directly resultant of DD products, services, or information. This is a binding agreement between DD and the consumer of DD products or services, effective at the time of sale or transferrence of products, information, or services from DD.
Occasionally, a small number of items on this website may be mispriced, described inaccurately or unavailable, and we may experience delays in updating information on this website and in our advertising on other sites. As a result, Diode Dynamics cannot and does not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability and services.
Diode Dynamics reserves the right to correct any errors or omissions at any time without prior notice. We also reserve the right to correct, update, cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.
Security and Privacy
At Diode Dynamics, we always have your interests and privacy in mind, and work to protect your information.
Your information will never be sold, lent, or given in any way to any 3rd party, affiliate, or subsidiary of Diode Dynamics.
Our checkout always uses an encrypted SSL connection using a standard security certificate.
For credit card payments, we do not store any credit card or financial information on our servers. Your credit card information is kept, for your convenience, on an external Authorize.net server, which is one of the largest and most secure servers for financial information in the world. All communication with the server is encrypted. Your card will never be charged without your authorization. Customers can remove saved cards from their account at any time by logging in and going to the "My Account" page.
The only information we store on our own secure server is your email, order history, order information, and address(es), in order to serve you better. We cannot access your password and do not have login access to your account.
By using our website and submitting your email address, you consent to Diode Dynamics using your email address to communicate information related to your transaction, including order confirmation, tracking information, and any post-transaction support related to your purchase. You also consent to communications regarding product promotions, although you may unsubscribe from this mailing list at any time.
You may remove your personal information and delete your account from Diode Dynamics at any time, through written request. However, unless specifically required, Diode Dynamics will retain basic contact information related to any purchases, in order to provide certain notices to you as required by law.
Saving Credit Cards at Diode Dynamics
Diode Dynamics does not store any credit card information directly on our servers.
Card information is stored directly with Authorize.net, one of the largest credit card processing companies. Using a CIM integration, information is securely transferred to our site based on the login.
Customers may view saved credit cards at any time by logging in, going to "My Account" then "Manage My Credit Cards."
Any expired cards are automatically removed from our system.
Use of Store Reviews
We thank our customers for providing reviews of products directly on our website.
Any reviews uploaded to our site can and may be used by Diode Dynamics for marketing purposes. Reviews will be attributed to the author, with privacy in mind, whenever possible.
Diode Dynamics cannot be responsible for any private information disclosed in reviews, as they are made public automatically by our site. Please do not include any private information in a review.
Use of Uploaded or Submitted Product Images
We thank our customers for uploading their product pictures to our website and emailing us their photos.
Any product pictures uploaded to our website or emailed directly to us can and may be used by Diode Dynamics for advertising purposes.
Diode Dynamics is not responsible for any private information, such as license plate numbers, being made public.
All customers are subscribed to our newsletter upon checkout.
This newsletter is sent on a monthly basis to inform our customers of new products, sales, and store updates.
Any customer may unsubscribe at any time by clicking the unsubscribe link at the bottom of the newsletter.
Use of Phone Number
By providing your phone number, you agree to receive text messages from Diode Dynamics.
Message and data rates may apply. Message frequency varies.
Diode Dynamics will not share your contact phone number with any other parties.
What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The table below lists the cookies we collect and what information they store.
|Cookie Name||Cookie Description|
|FORM_KEY||Stores randomly generated key used to prevent forged requests.|
|PHPSESSID||Your session ID on the server.|
|GUEST-VIEW||Allows guests to view and edit their orders.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history, if you have asked for this.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|MAGE-CACHE-SESSID||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE-SECTION-INVALIDATION||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-TIMEOUT||Facilitates caching of content on the browser to make pages load faster.|
|SECTION-DATA-IDS||Facilitates caching of content on the browser to make pages load faster.|
|PRIVATE_CONTENT_VERSION||Facilitates caching of content on the browser to make pages load faster.|
|X-MAGENTO-VARY||Facilitates caching of content on the server to make pages load faster.|
|MAGE-TRANSLATION-FILE-VERSION||Facilitates translation of content to other languages.|
|MAGE-TRANSLATION-STORAGE||Facilitates translation of content to other languages.|