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TERMS OF SERVICE & PRIVACY

Condition of Use of Products

At Diode Dynamics, we strive to bring you the best products that have been tried and tested for safe operation. We design our products to be safe and to last a lifetime. Unfortunately, with any item, there is a very small chance problems will arise. Therefore, we must issue this Terms and Conditions of Use. This must be digitally signed before each order on our website, and verbally confirmed for any phone orders.

Under no circumstances shall Diode Dynamics, L.L.C. (DD), and/or its agents, owners, or employees, be liable for any direct, indirect, punitive, incidental, special, or consequential damages that result from, or arise out of the use of, or inability to use, the information contained on or received through use of this site, or any services or products received, issued, or sold by DD through this site or any means of transferrence. DD shall under no circumstances be held liable for any denial of warranty service by the automobile manufacturer, dealer, or any separate waranty issuer. The issuee of the warranty carries responsibility for any and all denial of warranty service or damage to vehicle, even if the denial or damage is directly resultant of DD products, services, or information. This is a binding agreement between DD and the consumer of DD products or services, effective at the time of sale or transferrence of products, information, or services from DD.

 

Security and Privacy

At Diode Dynamics, we always have your interests and privacy in mind, and work to protect your information. Your information will never be sold, lent, or given in any way to any 3rd party, affiliate, or subsidiary of Diode Dynamics.

Our checkout always uses an encrypted SSL connection using a standard security certificate.

For credit card payments, we do not store any credit card or financial information on our servers. Your credit card information is kept, for your convenience, on an external Authorize.net server, which is one of the largest and most secure servers for financial information in the world. All communication with the server is encrypted. Your card will never be charged without your authorization. Customers can remove saved cards from their account at any time by logging in and going to the "My Account" page.

The only information we store on our own secure server is your order history, order information, and address(es), in order to serve you better. We cannot access your password and do not have login access to your account.

Customer birthday is collected only to send a special discount on our customer's birthday.

Our website makes use of cookies to enable a shopping cart feature, in order to make your shopping experience as easy as possible. We will not present any malicious code to you through our website, present links on our website to external questionable sites, or make use of any popup advertising. If you have questions, please contact us for more information.

 

Saving Credit Cards at Diode Dynamics

Diode Dynamics does not store any credit card information directly on our servers.

Card information is stored directly with Authorize.net, one of the largest credit card processing companies. Using a CIM integration, information is securely transferred to our site based on the login.

Customers may view saved credit cards at any time by logging in, going to "My Account" then "Manage My Credit Cards."

Any expired cards are automatically removed from our system.

 

Use of Store Reviews

We thank our customers for providing reviews of products directly on our website.

Any reviews uploaded to our site can and may be used by Diode Dynamics for marketing purposes. Reviews will be attributed to the author, with privacy in mind, whenever possible.

Diode Dynamics cannot be responsible for any private information disclosed in reviews, as they are made public automatically by our site. Please do not include any private information in a review.

 

Use of Uploaded or Submitted Product Images

We thank our customers for uploading their product pictures to our website and emailing us their photos.

Any product pictures uploaded to our website or emailed directly to us can and may be used by Diode Dynamics for advertising purposes.

Diode Dynamics is not responsible for any private information, such as license plate numbers, being made public.

 

Newsletter Subscriptions

All customers are subscribed to our newsletter upon checkout.

This newsletter is sent on a monthly basis to inform our customers of new products, sales, and store updates.

Any customer may unsubscribe at any time by clicking the undsubscribe link at the bottom of the newsletter.